About the online shop

 

 

About payment method

With SOLCION ONLINE SHOP, you can use the following payment methods.

credit card

Please select the type of card, enter card number, expiration date, card holder name, security code (only when necessary).

Depending on the result of payment processing ※ payment with credit card may not be available.
When entering or sending a credit card number, it is encrypted (SSL) processed, so you can use your credit card securely.

Bank transfer

As it becomes shipping after payment is confirmed, please use other settlement method in case of hurry.
The transfer fee will be borne by the customer.

■ Transfer destination

Mitsubishi Tokyo UFJ Bank Katsukawa branch normally 0061651 Sorceion

Cash on delivery

Product price + shipping fee Fee
Less than 10,000 yen ¥ 324
Less than 30,000 yen 432 yen
Less than 100,000 yen ¥ 648
Below 300,000 yen 1,080 yen

※ All prices are tax inclusive

Please pay directly to the driver of the shipping company when delivering the goods.

Postpay settlement

Commodity price Fee
Less than 5 thousand yen ¥ 324
Less than 10,000 yen 432 yen
10,000 yen or more 1,080 yen

※ All prices are tax inclusive

After the item arrives, the payment slip will be delivered by post.
Please pay by either convenience store, post office or bank near you by the payment deadline stated on the payment slip.
The payment deadline is 14 days from the invoice issue date.
(A fee may be charged separately for payment at post office · bank)

Rakuten Bank Settlement

Commodity price Fee
Less than 30,000 yen 155 yen
Over 30,000 yen ¥ 257

※ All prices are tax inclusive

If you proceed with the ordering procedure, the login screen of Rakuten Bank settlement will be displayed after the order confirmation screen, please log in and make payment procedure.

Rakuten Edy settlement

Rakuten Edy settlement
Please see the "Settlement start mail" that arrives at the mail address entered by the ordering party information and perform payment procedure.


Rakuten ID settlement

  

Rakuten ID settlement is a service that allows Rakuten members to make payment to "Anshin", "Easy", "Convenient" even on sites other than Rakuten Group.Depending on the payment amount, you can save Rakuten Super Points or use them.
If you proceed with the ordering process, the login screen of Rakuten ID settlement will be displayed after the order confirmation screen, please login with Rakuten member ID and make payment procedure.Rakuten super points will be collected according to the purchase price.

Regarding delivery

We will ship the same day with payment by 12 o'clock on weekdays.
(If you use cash on delivery we will ship on the same day on orders up to 12 o'clock on weekdays.)
※ For inquiries on orders, this is not the limit.

Since Saturdays and Sundays will be a shipping holiday, we will correspond to the next business day.
If each item is out of stock, etc., if the shipment is delayed, we will contact you with the delivery date.

about shipping cost

[When shipping to outside Hokkaido and Okinawa] The
shipping fee is uniform 540 yen per purchase.
With shopping over 3,000 yen (tax included), free shipping!

【When shipping to Hokkaido · Okinawa】
Shipping fee is 1080 yen per one purchase.
With shopping over 3,000 yen (tax included), shipping costs will be 540 yen.

About returns and exchange of goods

Every effort is made to quality control and shipping management of goods, but in the event that defective items arrive or damage or contamination due to delivery accident occurs, or there is a mismatch such as misdelivery, Excuse me, but please contact us.

Return / exchange deadline and conditions

Please contact me via email or phone within 8 days after delivery.
If it passes, please understand that requests for returned / exchanged will not be accepted.
· Made-to-order products (TITANSHELL, TAIZA, YORISOI, etc.) can not accept returns / exchanges.
· Damage caused by customer's own responsibility · Return of goods · Exchange can not be accepted.
- Image difference and size difference etc, returned goods and exchanges due to customer's convenience can not be accepted.
· Once unpacked items (used, unused) can not be returned or exchanged.

Return shipping fee

In the case of customer convenience, we ask for the return fee at the customer's share.However, we will be responsible for replacing defective items and misdelivered items.

Defective item

Should there be defective items by any chance, we will check the inventory situation of our shop, we will exchange it for a new item or equivalent item.
Please contact me via email or phone within 8 days after delivery. If it passes, please understand that we can not accept requests for returned or exchanged items.

Introduction

We believe that it is social responsibility to recognize the importance of personal information protection, use it properly, and protect it, we promise to protect personal information.

Definition of personal information

Personal information is information on individuals and is information that can identify a specific individual such as name, date of birth, sex, telephone number, e-mail address, occupation, work place, etc.

Collection and use of personal information

We will collect and use personal information only within that scope for the following purposes.
Collection and use of personal information by the Company is based on voluntary provision of the customer, and in the event that the customer provided personal information, the customer licensed the Company to use personal information in accordance with this policy We shall assume.

Provide information that seems to be beneficial and necessary for customers such as business required necessary information for delivering the products of our ordered. new product information
Provide information necessary for our customers inquiries from us, confirmation, Collecting opinions for improvement of services
Responding to various inquiries

Third party provision of personal information

We will never disclose / provide personal information to third parties without obtaining prior consent from the individual unless it is based on legal reasons or otherwise.

Supervision of contractors

Our shop may provide part of personal information to outsourcing parties in carrying out business such as providing products and services to customers. In that case, we will manage the subcontractor to handle personal information appropriately.

Management of personal information

In order to prevent the leakage, loss, damage, etc. of personal information, we have set up a person responsible for the protection of personal information, strive for sufficient safety protection, and keep personal information accurate and up to date We will properly manage your personal information.

Query, modify or delete information content

If you wish to inquire, modify or delete the personal information you provided to us, we will confirm that you are the identity of ourselves, promptly respond to the reasonable extent I will get you.

About security

Our shopping cart is certified by VeriSign's digital ID. As you enter and ship data in your shopping cart, all communication between your web browser and server is encrypted by SSL encrypted communication, so your entries will be sent securely.

Display relating to Specified Commercial Transactions Law

shop's name
SOLCION
A distributor
IKEX Corporation
Sales manager
Yoshimitsu Ikegami
location
3-4-6 Nakaku-ku, Nagoya-ku Nagoya-shi, Aichi Prefecture 460-0003 Sakura Tōtsu Otsu Dai-ichi Seimei Building 3F
phone number
052-253-8881
Fax number
052-253-7666
mail address
solcion.shop@gmail.com
home page
http://www.solcion.jp/
Products handled
Furniture, general merchandise
Permission / qualification
not required
Required fee other than item price
Shipping fee and cash on delivery commission, bank transfer fee (For details >>
About returns and exchange of goods
Details are here >>
Protection of personal information
Described in the privacy policy >>
Delivery time
We will ship the same day with payment by 12 o'clock on weekdays.
(If you use cash on delivery we will ship on the same day on orders up to 12 o'clock on weekdays.)
※ For inquiries on orders, this is not the limit.

Since Saturdays and Sundays will be a shipping holiday, we will correspond to the next business day.
If each item is out of stock, etc., if the shipment is delayed, we will contact you with the delivery date.